Posted by: AnswerNet | December 1, 2009

Call Center Glossary: Email Management

Email Management: Email Management is a service that handles email communication for individuals and/or organizations, including timely responses, automatic replies, knowledge based Q&A, and urgent message escalation. Email Management services can be set up to use existing tools or by using the Email Management provider’s systems. Click Here to learn more about AnswerNet’s Email Management services.

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